1. Introduction
This Cookie Policy explains how IPTV Dream ("we," "us," or "our") uses cookies and similar technologies on our website at iptvdream.ca (the "Site"). Cookies are an important part of how modern websites function, and this policy is designed to help you understand what cookies are, why we use them, and the choices you have.
This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information more broadly. By using our Site, you consent to the use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files that websites place on your device (computer, smartphone, tablet, or Smart TV) when you visit them. They allow the website to recognize your device and remember information about your visit, such as your preferences, login status, and browsing activity.
Cookies are widely used to make websites work more efficiently and to provide information to website owners. They are not viruses, cannot execute code, and cannot access other files on your device. Each cookie is specific to the website that created it and can only be read by that website (or a third party it authorizes).
In addition to cookies, we may use other similar technologies such as web beacons (also known as pixel tags or clear GIFs), local storage, and fingerprinting techniques. References to "cookies" in this policy include these similar technologies unless otherwise stated.
3. Types of Cookies We Use
We categorize the cookies used on our Site into the following types, each serving a different purpose:
3.1 Strictly Necessary Cookies
These cookies are essential for the basic functioning of our website. Without them, features such as navigation, security, and access to secure areas would not work. You cannot opt out of strictly necessary cookies, as the Site would not function properly without them.
- Session management cookies that keep you logged in during your visit
- Security cookies that protect against cross-site request forgery (CSRF)
- Load-balancing cookies that distribute traffic across servers for performance
3.2 Preference Cookies
These cookies remember your choices and preferences, such as language selection or display settings, so we can provide a more personalized experience. They are not essential for the Site to function, but they enhance your experience.
- Remembering your selected connection count on the pricing page
- Storing your device selection on the setup guide page
- Remembering whether you have dismissed banners or pop-ups
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our website so we can measure and improve performance. They collect aggregated, anonymized data about page views, session duration, traffic sources, and user behavior patterns.
- Page view tracking to understand which content is most visited
- Session duration measurement to understand engagement
- Traffic source tracking to understand how visitors find our site
- Event tracking for button clicks, form submissions, and other interactions
3.4 Marketing and Advertising Cookies
If we run advertising campaigns, these cookies may be used to measure the effectiveness of our ads and show you relevant content. They may also be used by third-party advertising platforms to display ads based on your interests. We use these cookies only when you have consented to them.
4. Specific Cookies We Use
The following table lists the main categories of cookies used on our Site. Individual cookie names may change as we update our systems.
- Session cookies: temporary cookies that expire when you close your browser — used for site functionality
- Authentication cookies: remember your login state during a session — deleted when you log out or close your browser
- Analytics cookies: collect aggregated usage data — typically retained for 14 to 26 months
- Preference cookies: remember your settings — typically retained for up to 1 year
- Security cookies: protect against CSRF and other threats — session-based
5. How We Use Cookies
We use cookies for the following purposes:
- To enable core website functionality such as navigation, forms, and secure areas
- To remember your preferences and provide a more personalized browsing experience
- To analyze website traffic and user behavior so we can improve our content and design
- To measure the effectiveness of our marketing campaigns and understand how visitors find us
- To detect and prevent fraud, abuse, and unauthorized access to our systems
- To optimize page load times and overall site performance
6. Third-Party Cookies
In addition to our own cookies, we may use cookies set by third-party service providers. These third parties may place cookies on your device when you visit our Site or interact with embedded content. Third-party cookies are governed by the respective providers' privacy and cookie policies.
Examples of third parties that may set cookies on our Site include:
- Analytics providers that help us understand website usage (e.g., Google Analytics or similar tools)
- Payment processors that facilitate Interac e-Transfer transactions
- Content delivery networks (CDNs) that serve images and static assets for performance
- Font providers that serve web fonts used in our design
- Advertising platforms, if and when we run paid advertising campaigns
Third-Party Privacy Policies
We do not control the cookies set by third parties and are not responsible for their content or practices. We encourage you to review the privacy and cookie policies of these third parties. Links to relevant policies are typically available on the providers' websites.
7. Cookie Duration: Session vs. Persistent
Cookies are either session cookies or persistent cookies, depending on how long they remain on your device:
Session cookies are temporary and are deleted from your device when you close your browser. They are used for functions such as keeping you logged in during a single visit.
Persistent cookies remain on your device for a set period (or until you manually delete them) and are used to remember your preferences across multiple visits. The retention period varies by cookie type and purpose, as described in Section 4.
8. Managing and Controlling Cookies
You have the right to decide whether to accept cookies. You can control and manage cookies through your browser settings. Most browsers allow you to:
- Accept all cookies by default
- Block all cookies by default
- Block only third-party cookies
- Delete cookies that have already been set
- Set preferences for individual websites
- Receive a warning before a cookie is stored
How to Change Cookie Settings in Popular Browsers
The exact steps vary by browser, but cookie settings are typically found in the Privacy or Security section of your browser's settings menu:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
- Mobile browsers: check your browser's privacy settings in the app's settings menu
9. Impact of Disabling Cookies
If you choose to disable cookies, some features of our website may not function as intended. The following may be affected:
- You may need to re-enter your preferences each time you visit
- Some interactive features (such as the connection selector on the pricing page) may not remember your selection
- Analytics data may be incomplete, limiting our ability to improve the site
- Certain forms may not function properly without session cookies
- The core content of our website remains accessible, but the experience may be less personalized
10. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Our website currently does not respond to DNT signals, as there is no industry-standard definition of what DNT means. However, you can manage your privacy preferences using the cookie settings described in Section 8.
11. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we use cookies.
12. Contact Us
If you have any questions about our Cookie Policy or how we use cookies, please contact us:
- Email: support@iptvdream.ca
- Subject line: Cookie Policy Inquiry
- Support hours: 24/7 — every day of the week