Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions (the "Terms") govern your access to and use of the IPTV Dream website (iptvdream.ca) and the subscription services we provide (collectively, the "Service"). By subscribing to, purchasing, or using the Service in any way, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use the Service. Your continued use of the Service after any changes to these Terms constitutes acceptance of the updated Terms.

These Terms form a legally binding agreement between you (the "Subscriber" or "you") and IPTV Dream ("we," "us," or "our").

2. Definitions

For clarity, the following definitions apply throughout these Terms:

• "Service" refers to the IPTV subscription service, website, and all related features provided by IPTV Dream
• "Subscriber" refers to any individual who purchases or uses the Service
• "Subscription" refers to a paid plan that grants access to the Service for a defined period
• "Connection" refers to a simultaneous stream allowed under your plan (1 to 5 connections depending on the plan)
• "Credentials" refers to the server URL, username, and password provided to access the Service
• "Reseller" refers to a subscriber who participates in our reseller program and manages client lines
• "Content" refers to the live channels, movies, series, and on-demand media available through the Service

3. Service Description

IPTV Dream provides internet-based television subscription services that deliver live TV channels, movies, TV series, and on-demand content to compatible devices via your existing internet connection. The Service does not include internet access; you are responsible for maintaining an internet connection that meets the minimum speed requirements.

We offer subscription plans in various durations (1, 3, 6, and 12 months) with 1 to 5 simultaneous connections. Content is delivered using the Xtream Codes API and is compatible with most standard IPTV player applications.

While we strive to provide a comprehensive and reliable content library, we do not guarantee that every specific channel, program, or title will be available at all times. Channel lineups and content availability may change due to factors including licensing, server maintenance, and third-party provider decisions.

4. Account Registration and Responsibilities

When you purchase a subscription, you receive credentials (server URL, username, and password) that grant access to the Service. You are responsible for:

• Keeping your credentials secure and confidential
• Not sharing your credentials outside your immediate household
• All activity that occurs under your account
• Ensuring the information you provide at checkout (name, email, phone) is accurate and current
• Notifying us promptly if you suspect unauthorized access to your account
• Maintaining an internet connection that meets the minimum speed requirements (10 Mbps for HD, 25 Mbps for 4K)
• Using a compatible device and following our setup guides for installation

5. Acceptable Use Policy

You agree to use the Service for personal, non-commercial viewing purposes only, unless you hold a valid reseller account under our reseller program. The following activities are strictly prohibited:

• Sharing, reselling, or redistributing your credentials outside your immediate household
• Using the Service for commercial purposes without a valid reseller account
• Attempting to reverse-engineer, decompile, or extract our streams or server infrastructure
• Redistributing, re-streaming, or re-broadcasting our content through any other platform or service
• Using automated tools, bots, or scripts to access or scrape the Service
• Attempting to bypass any security, authentication, or access controls
• Interfering with the proper functioning of our servers or infrastructure
• Using the Service to access content that is illegal in your jurisdiction
• Engaging in any activity that could damage, overload, or impair our servers or networks

6. Subscription Plans and Billing

Our subscription plans are offered in Canadian dollars (CAD) and are available in 1, 3, 6, and 12-month durations with 1 to 5 simultaneous connections. The price displayed at checkout is the total price for the selected duration — there are no recurring or hidden charges.

Subscriptions do not auto-renew. When your subscription expires, you must place a new order to continue service. We may send a reminder email before your subscription expires, but it is your responsibility to renew if you wish to maintain uninterrupted service.

Prices and plans may change at any time. If you have an active subscription, your current plan is honored until its expiration date. New pricing applies only to new purchases or renewals made after the price change takes effect.

7. Payment Terms

We currently accept payment via Interac e-Transfer, which is the primary payment method for Canadian subscribers. After you submit your order, we send payment instructions to your email. Your subscription is activated once your payment is confirmed — typically within 10 minutes to 2 hours during support hours.

By submitting a payment, you confirm that you are authorized to use the selected payment method and that the funds are available. If a payment is reversed, declined, or found to be fraudulent, we reserve the right to suspend or terminate the associated account immediately.

All prices are in Canadian dollars and include applicable taxes where required. You are responsible for any fees charged by your financial institution for processing the payment.

8. Reseller Program Terms

Our reseller program allows approved subscribers to purchase credits in bulk and create subscriptions for their own clients at their own pricing. Resellers are subject to additional terms and conditions specific to the reseller program.

Reseller credits are non-refundable once delivered and activated in the reseller panel. Resellers are responsible for managing their own clients, providing support, and ensuring their clients comply with these Terms.

Resellers may not represent themselves as employees, agents, or official representatives of IPTV Dream. Resellers operate independently and are solely responsible for their business practices, pricing, and client relationships.

IPTV Dream reserves the right to suspend or terminate reseller accounts that violate these Terms, engage in fraudulent activity, or damage our reputation.

9. Intellectual Property Rights

The IPTV Dream name, logo, website design, and all original content on our site are the property of IPTV Dream and are protected by applicable intellectual property laws. You may not use our branding, trademarks, or content without our prior written consent.

The content available through the Service (channels, movies, series, and other media) is provided by third-party content providers and is subject to their respective intellectual property rights. IPTV Dream acts as a service provider and does not claim ownership of the streamed content.

You may not copy, record, redistribute, or otherwise exploit the content available through the Service for any commercial purpose.

10. Service Availability and Limitations

We strive to maintain high service uptime and reliability, but we do not guarantee that the Service will be uninterrupted, error-free, or available at all times. The Service may be temporarily unavailable due to scheduled maintenance, server updates, network issues, or factors beyond our control.

We are not responsible for service interruptions caused by your internet connection, device compatibility issues, third-party IPTV player apps, or ISP throttling. We provide setup guides and support to help you optimize your experience, but ultimate performance depends on factors including your internet speed, device, and local network conditions.

Channel lineups and content availability may change without notice. We do not guarantee the availability of any specific channel, program, or sporting event.

11. Limitation of Liability

To the maximum extent permitted by applicable law, IPTV Dream shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of or inability to use the Service.

Our total aggregate liability for any claim arising from or related to the Service shall not exceed the amount you paid for your subscription in the 12 months preceding the claim (or the full subscription price if less than 12 months).

We are not liable for any issues arising from third-party applications, devices, or internet service providers. We are not liable for content availability, quality, or accuracy, as these depend on third-party content providers.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you to the extent prohibited by law.

12. Indemnification

You agree to indemnify and hold harmless IPTV Dream, its operators, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms, your misuse of the Service, or your violation of any law or third-party rights.

13. Termination

We reserve the right to suspend or terminate your account at any time, without prior notice, if you violate these Terms, engage in fraudulent activity, or abuse the Service. Upon termination, your credentials will be deactivated and you will lose access to the Service.

You may cancel your subscription at any time by contacting support, but cancellation does not entitle you to a refund unless the conditions of our Refund Policy are met. Your subscription remains active until the end of the paid period.

Upon termination, the following provisions of these Terms survive: intellectual property rights, limitation of liability, indemnification, and any other provisions that by their nature should survive termination.

14. Dispute Resolution

If a dispute arises between you and IPTV Dream, we encourage you to first contact our support team to attempt to resolve the issue informally. Most concerns can be resolved through direct communication.

If the dispute cannot be resolved informally, it shall be governed by the laws applicable in Canada, without regard to conflict-of-law principles. You agree to submit to the exclusive jurisdiction of the courts located in Canada for any legal action arising from these Terms or the Service.

Before initiating formal legal proceedings, you agree to attempt in good faith to resolve the dispute through negotiation for a period of at least 30 days.

15. Changes to These Terms

We may update these Terms & Conditions at any time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review these Terms periodically. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you should stop using the Service and contact us regarding any active subscription.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of Canada. Any disputes arising from or relating to these Terms or the Service shall be resolved in accordance with the dispute resolution provisions in Section 14.

17. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

• Email: support@iptvdream.ca
• Subject line: Terms & Conditions Inquiry
• Support hours: 24/7 — every day of the week